FAQ

How Do I Start?
One call or email does it all. By calling Steve at 519-239-5341, you can simply ask a question or set up an appointment to meet and discuss the possibility of working with us. If you prefer send an email to steve@rosyrec.com .
How soon can I get my pool installed?
We often book a year in advance. We recommend pre-planning 6 to 9 months in advance of the month you are hoping to have your pool installed. Even if there is still snow on the ground the initial meeting to discuss ideas, get your quote, give a deposit and sign contract to hold your spot in the queue will ensure that the whole experience is stress free and pleasurable. Even if you are unsure of the details, you can relax knowing the spot is held and you have plenty of time to pick the pool of your dreams.
Why is there such a long lead time, this other contractor said he could get me in in two weeks?
Rosy Recreational Inc. is an award-winning company and a member of the Pool & Hot Tub Council of Canada. Our popularity has grown through referrals of many satisfied customers who have experienced the quality of care, the professional and precision of service, and the gratification of their own personalized oasis. We run by a first come first served basis and each season the queue fills very quickly.
Why should I hire a Member of the Pool & Hot Tub Council of Canada?
  1. It is your guarantee of exceptional quality and outstanding service.
  2. Members abide by a strict Code of Ethics.
  3. Members follow industry guidelines, standards, and codes.
  4. Member companies operate with a valid clearance certificate issued by the provincial workers’ compensation agency.
  5. Member companies produce proof of General Liability insurance coverage.
  6. Members are knowledgeable and continually upgrade their skills through educational programs offered through the association.
Which is better? Fibreglass or Vinyl?
It is not a question of better, as each have their own features. Fibreglass is quickly becoming the trend because of its durability, especially around dogs and children. No vinyl liner to tear or replace. However, Vinyl still offers greater flexibility of size and style. Fibreglass is catching up by offering addons like tanning ledges and spas, that change the over-all look and feel of the pool.
Is Stamped Concrete slippery?
The sealant used on Stamped Concrete does make the concrete slippery. However, there is an additive that can be added to make is slip resistant.
Why is the Evac Pro better?
The Evac Pro will clean the floor, walls and scum line, while the Evac only cleans the floors.
What is the Tristar VSP?
The Tristar is a Variable Speed Pump. It allows you to pick up to 4 different speed to schedule slower operation at the times when Hydro Rates are at Peak. It is the most efficient pump on the market.
Why should I choose a Safety Cover?
It’s a fixed system that is manufactured to specific size and shape of the pool that doesn’t require water bags to hold in place instead has secure attachments making it kid and dog friendly as it can be walked on.
Do you accept Credit Card?
No, Sorry, we do not accept credit cards at this time. We accept cash, cheques, money orders, or e:Transfers.